Support

We're here.

Questions about Lampside? Account issues? Feature requests? We read every message.

FAQ

Common questions

When does Lampside launch?
Lampside is live on iPhone and iPad. Tap any "Download" button to install from the App Store.
What ages is Lampside for?
Built for ages 3–10. Stories adjust to your child's age: simpler language for younger kids, deeper plots for older ones. Same heroes, different stages.
Is the content theologically sound?
Every adventure is grounded in Scripture and reviewed for biblical fidelity. We monitor continuously and welcome feedback if anything ever feels off.
How is my child's data protected?
We collect only the child's first name and age range, provided by the parent. Nothing else about your child is stored. Read our full privacy policy
Will it work offline?
Past stories saved to your Library can be re-read offline. New stories require a connection so the AI can craft them around your child's name and the mood you choose.
How can I cancel Premium?
From iPhone: Settings → Apple ID → Subscriptions → Lampside → Cancel. Or inside the app: Profile → Subscription → Manage. Premium features stay active until your billing cycle ends.
Is there an Android version?
Not yet. iPhone/iPad first, Android on the roadmap.
Contact

Still need help?

Email us, or use the form below. We typically reply within 24 hours.

neil@thedifferenceishim.com
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